{"id":233,"date":"2026-06-28T17:20:09","date_gmt":"2026-06-28T17:20:09","guid":{"rendered":"https:\/\/advaithhomes.co.uk\/terms-and-conditions\/"},"modified":"2026-07-20T07:52:12","modified_gmt":"2026-07-20T07:52:12","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/advaithhomes.co.uk\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\r\n<h1 class=\"wp-block-heading\">Website Terms and Conditions of Use<\/h1>\r\n\r\n\r\n\r\n<p><strong>Last updated:<\/strong> 20-July-2026<\/p>\r\n\r\n\r\n\r\n<p>Please read these Website Terms and Conditions carefully before using our website.<\/p>\r\n\r\n\r\n\r\n<p>These terms, together with the documents referred to below, explain the conditions on which you may access, browse and use <a href=\"https:\/\/www.advaithhomes.co.uk\/\">www.advaithhomes.co.uk<\/a>.<\/p>\r\n\r\n\r\n\r\n<p>By using our website, you confirm that you accept these terms and agree to comply with them.<\/p>\r\n\r\n\r\n\r\n<p>If you do not agree with these terms, you must not use our website.<\/p>\r\n\r\n\r\n\r\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Other applicable terms<\/h2>\r\n\r\n\r\n\r\n<p>These Website Terms and Conditions refer to the following additional documents, which may also apply when you use our website:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><strong>Our Privacy Policy<\/strong>, which explains how we collect, use, store, share and protect personal information that you provide to us or that may be processed when you use our website.<\/li>\r\n<li><strong>Our Cookie Policy<\/strong>, which explains the cookies and similar technologies used on our website.<\/li>\r\n<li><strong>Our Acceptable Use Policy<\/strong>, which explains the permitted and prohibited uses of our website.<\/li>\r\n<li>Any specific notice or disclaimer displayed alongside a calculator, online tool, report, guide, enquiry form or other website feature.<\/li>\r\n<li>Any separate referral or commission disclosure provided before or during a professional introduction.<\/li>\r\n<li>Any separate service agreement entered into between you and ADVAITH HOMES.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>These terms apply to the general use of our website.<\/p>\r\n\r\n\r\n\r\n<p>Buying-agent services, property-search services, property-acquisition services and other professional services provided directly by ADVAITH HOMES will be governed by separate agreements where applicable.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Information about us<\/h2>\r\n\r\n\r\n\r\n<p>The website <a href=\"https:\/\/www.advaithhomes.co.uk\/\">www.advaithhomes.co.uk<\/a> is operated by:<\/p>\r\n\r\n\r\n\r\n<p><strong>PROTOMATE LTD, trading as ADVAITH HOMES<\/strong><\/p>\r\n\r\n\r\n\r\n<p>PROTOMATE LTD is a limited company registered in England and Wales.<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<!-- <li><strong>Company number:<\/strong> [Insert company number]<\/li> --> \r\n<li><strong>Registered office:<\/strong> 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ<\/li>\r\n<li><strong>VAT status:<\/strong> PROTOMATE LTD is not currently registered for VAT.<\/li>\r\n<li><strong>Email:<\/strong> <a href=\"mailto:contact@advaithhomes.co.uk\">contact@advaithhomes.co.uk<\/a><\/li>\r\n<li><strong>Telephone:<\/strong> <a href=\"tel:+447747223762\">+44 (0)7747 223 762<\/a><\/li>\r\n<li><strong>Website:<\/strong> <a href=\"https:\/\/www.advaithhomes.co.uk\/\">www.advaithhomes.co.uk<\/a><\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>In these terms, &#8220;ADVAITH HOMES&#8221;, &#8220;we&#8221;, &#8220;us&#8221; and &#8220;our&#8221; refer to PROTOMATE LTD trading as ADVAITH HOMES.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Changes to these terms<\/h2>\r\n\r\n\r\n\r\n<p>We may revise these terms at any time by updating this page.<\/p>\r\n\r\n\r\n\r\n<p>Please check this page periodically so that you are aware of any changes. The date on which the terms were last updated will be shown at the top of this page.<\/p>\r\n\r\n\r\n\r\n<p>Any revised terms will apply to your use of the website from the date on which they are published.<\/p>\r\n\r\n\r\n\r\n<p>Changes published on this page will not automatically change the terms of a separate service agreement that you have already entered into with us.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Changes to our website<\/h2>\r\n\r\n\r\n\r\n<p>We may update our website from time to time and may change, remove, suspend or replace its content or features at any time.<\/p>\r\n\r\n\r\n\r\n<p>Although we make reasonable efforts to keep our content useful and current, property-related information may change frequently.<\/p>\r\n\r\n\r\n\r\n<p>This may include changes to:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Property prices.<\/li>\r\n<li>Interest rates.<\/li>\r\n<li>Mortgage products.<\/li>\r\n<li>Lender requirements.<\/li>\r\n<li>Taxation.<\/li>\r\n<li>Government schemes.<\/li>\r\n<li>Property laws.<\/li>\r\n<li>Regulations.<\/li>\r\n<li>Local authority requirements.<\/li>\r\n<li>Market conditions.<\/li>\r\n<li>Third-party services.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>Content on our website may therefore become out of date.<\/p>\r\n\r\n\r\n\r\n<p>We do not guarantee that our website, or any content published on it, will always be complete, accurate, current or free from errors or omissions.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Accessing our website<\/h2>\r\n\r\n\r\n\r\n<p>General access to our website is made available free of charge.<\/p>\r\n\r\n\r\n\r\n<p>Some reports, consultations, professional services or other services may require payment. Where this applies, the relevant fees and additional terms will be explained separately.<\/p>\r\n\r\n\r\n\r\n<p>We do not guarantee that our website, or any content on it, will always be available or uninterrupted.<\/p>\r\n\r\n\r\n\r\n<p>Access to our website is provided on a temporary basis.<\/p>\r\n\r\n\r\n\r\n<p>We may suspend, withdraw, discontinue, restrict or change all or any part of our website where reasonably necessary, including for:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Maintenance.<\/li>\r\n<li>Security.<\/li>\r\n<li>Repairs.<\/li>\r\n<li>Technical problems.<\/li>\r\n<li>Upgrades.<\/li>\r\n<li>Suspected misuse.<\/li>\r\n<li>Legal or regulatory reasons.<\/li>\r\n<li>Changes to our business.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>We will not be responsible if our website is unavailable because of circumstances outside our reasonable control.<\/p>\r\n\r\n\r\n\r\n<p>You are responsible for making all arrangements necessary to access our website, including having an appropriate internet connection, device, browser and software.<\/p>\r\n\r\n\r\n\r\n<p>You are also responsible for ensuring that anyone who accesses our website through your internet connection is aware of these terms and complies with them.<\/p>\r\n\r\n\r\n\r\n<p>Our website is principally directed at people residing in or interested in property within the United Kingdom.<\/p>\r\n\r\n\r\n\r\n<p>We do not represent that the content available through our website is appropriate or available in every other location.<\/p>\r\n\r\n\r\n\r\n<p>Property laws, taxes, buying processes and professional requirements may differ between England, Wales, Scotland and Northern Ireland.<\/p>\r\n\r\n\r\n\r\n<p>If you access our website from outside the United Kingdom, you do so at your own initiative and are responsible for complying with applicable local laws.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Intellectual property rights<\/h2>\r\n\r\n\r\n\r\n<p>Unless otherwise stated, we are the owner or authorised licensee of the intellectual property rights in our website and in the original material published on it.<\/p>\r\n\r\n\r\n\r\n<p>These materials may include:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Written articles.<\/li>\r\n<li>Property guides.<\/li>\r\n<li>Reports.<\/li>\r\n<li>Checklists.<\/li>\r\n<li>Calculators.<\/li>\r\n<li>Online tools.<\/li>\r\n<li>Photographs.<\/li>\r\n<li>Illustrations.<\/li>\r\n<li>Graphics.<\/li>\r\n<li>Videos.<\/li>\r\n<li>Audio.<\/li>\r\n<li>Page layouts.<\/li>\r\n<li>Designs.<\/li>\r\n<li>Databases.<\/li>\r\n<li>Branding.<\/li>\r\n<li>Logos.<\/li>\r\n<li>Downloadable resources.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>These materials are protected by copyright, trade mark, database, design and other intellectual-property laws. All applicable rights are reserved.<\/p>\r\n\r\n\r\n\r\n<p>You may print one copy, or download extracts, of publicly available pages from our website for your personal and non-commercial use.<\/p>\r\n\r\n\r\n\r\n<p>You may also draw the attention of others within your organisation to publicly available content posted on our website.<\/p>\r\n\r\n\r\n\r\n<p>You must not modify paper or digital copies of any materials that you have printed or downloaded.<\/p>\r\n\r\n\r\n\r\n<p>You must not use any photograph, illustration, video, audio, graphic or other visual material separately from its accompanying text or intended context.<\/p>\r\n\r\n\r\n\r\n<p>Our status, and the status of any identified contributors, as the authors or owners of website content must be acknowledged where appropriate.<\/p>\r\n\r\n\r\n\r\n<p>You must not use any part of our website or its content for commercial purposes without first obtaining written permission or an appropriate licence from us or the relevant rights owner.<\/p>\r\n\r\n\r\n\r\n<p>You must not, without our prior written permission:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Copy or republish substantial parts of our website.<\/li>\r\n<li>Reproduce our calculators or online tools.<\/li>\r\n<li>Use our content to create a competing website, database, guide or service.<\/li>\r\n<li>Systematically scrape or extract website content.<\/li>\r\n<li>Remove ownership or copyright notices.<\/li>\r\n<li>Sell or commercially distribute our content.<\/li>\r\n<li>Use our name, logo or branding in a way that suggests an association, approval or endorsement where none exists.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>If you print, copy, download or use any part of our website in breach of these terms, your right to use the website will end immediately.<\/p>\r\n\r\n\r\n\r\n<p>At our request, you must return, delete or destroy any unauthorised copies that you have made.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">No reliance on information<\/h2>\r\n\r\n\r\n\r\n<p>The content on our website is provided for general information and educational purposes only.<\/p>\r\n\r\n\r\n\r\n<p>It is not intended to amount to professional advice on which you should rely.<\/p>\r\n\r\n\r\n\r\n<p>Website content must not be treated as:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Legal or conveyancing advice.<\/li>\r\n<li>Financial advice.<\/li>\r\n<li>Regulated mortgage advice.<\/li>\r\n<li>Tax advice.<\/li>\r\n<li>Investment advice.<\/li>\r\n<li>Insurance advice.<\/li>\r\n<li>Surveying or structural advice.<\/li>\r\n<li>Planning advice.<\/li>\r\n<li>A formal property valuation.<\/li>\r\n<li>A mortgage offer.<\/li>\r\n<li>An offer of finance.<\/li>\r\n<li>A recommendation to purchase, sell or rent a particular property.<\/li>\r\n<li>A guarantee that a transaction will complete.<\/li>\r\n<li>A guarantee of future property prices or investment performance.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>You should obtain appropriate professional or specialist advice before taking, or refraining from taking, action based on content published on our website.<\/p>\r\n\r\n\r\n\r\n<p>Depending on your circumstances, this may include advice from a:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Solicitor or licensed conveyancer.<\/li>\r\n<li>Regulated mortgage adviser.<\/li>\r\n<li>Financial adviser.<\/li>\r\n<li>Tax adviser.<\/li>\r\n<li>Chartered surveyor.<\/li>\r\n<li>Structural engineer.<\/li>\r\n<li>Planning consultant.<\/li>\r\n<li>Insurance adviser.<\/li>\r\n<li>Other appropriately qualified professional.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>Although we make reasonable efforts to update our information, we make no guarantee that all content on our website will always be accurate, complete, suitable or up to date.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Property calculators and online tools<\/h2>\r\n\r\n\r\n\r\n<p>Our website may provide property calculators, affordability tools, cost estimators, questionnaires and other interactive features.<\/p>\r\n\r\n\r\n\r\n<p>These may include calculations relating to:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Mortgage repayments.<\/li>\r\n<li>Affordability.<\/li>\r\n<li>Deposits.<\/li>\r\n<li>Stamp Duty or other property taxes.<\/li>\r\n<li>Buying or moving costs.<\/li>\r\n<li>Professional fees.<\/li>\r\n<li>Rental returns.<\/li>\r\n<li>Other property-related figures.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>Results produced by our calculators and online tools are provided for general guidance and illustration only.<\/p>\r\n\r\n\r\n\r\n<p>Results may be based on:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Information entered by you.<\/li>\r\n<li>General assumptions.<\/li>\r\n<li>Estimated rates.<\/li>\r\n<li>Mathematical formulas.<\/li>\r\n<li>Publicly available information.<\/li>\r\n<li>Information available when the tool was created or last updated.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>Calculator results may not include every cost or circumstance relevant to you.<\/p>\r\n\r\n\r\n\r\n<p>They may not reflect:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>The latest tax rates or regulations.<\/li>\r\n<li>All exemptions, reliefs or surcharges.<\/li>\r\n<li>Current mortgage products.<\/li>\r\n<li>Individual lender criteria.<\/li>\r\n<li>Your credit history.<\/li>\r\n<li>Mortgage-product fees.<\/li>\r\n<li>Legal and conveyancing costs.<\/li>\r\n<li>Survey costs.<\/li>\r\n<li>Insurance costs.<\/li>\r\n<li>Service charges.<\/li>\r\n<li>Ground rent.<\/li>\r\n<li>Maintenance or repair costs.<\/li>\r\n<li>Local authority charges.<\/li>\r\n<li>Changes in interest rates.<\/li>\r\n<li>Your complete financial and personal circumstances.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>A result produced by a calculator or online tool is not:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Financial or mortgage advice.<\/li>\r\n<li>Legal or tax advice.<\/li>\r\n<li>A formal quotation.<\/li>\r\n<li>A property valuation.<\/li>\r\n<li>A mortgage offer.<\/li>\r\n<li>An eligibility or lending decision.<\/li>\r\n<li>An approval.<\/li>\r\n<li>A guarantee of the final cost or outcome of a property transaction.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>You are responsible for ensuring that the information you enter is accurate.<\/p>\r\n\r\n\r\n\r\n<p>We will not be responsible for an inaccurate result caused by incomplete, incorrect or outdated information entered into a calculator.<\/p>\r\n\r\n\r\n\r\n<p>You should verify important figures and obtain advice from an appropriately qualified professional before making a property, financial, mortgage, tax or legal decision.<\/p>\r\n\r\n\r\n\r\n<p>Any additional disclaimer displayed alongside a calculator or online tool will also apply.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Financial and mortgage information<\/h2>\r\n\r\n\r\n\r\n<p>Neither PROTOMATE LTD nor ADVAITH HOMES is authorised or regulated by the Financial Conduct Authority.<\/p>\r\n\r\n\r\n\r\n<p>We do not provide regulated mortgage, insurance, investment or financial advice.<\/p>\r\n\r\n\r\n\r\n<p>Information relating to mortgages, finance, interest rates, insurance, affordability or investments is provided for general information only.<\/p>\r\n\r\n\r\n\r\n<p>Where regulated advice is required, you should obtain it from an appropriately authorised and regulated professional.<\/p>\r\n\r\n\r\n\r\n<p>Where we introduce you to a regulated mortgage adviser, broker, insurer, finance provider or other regulated organisation, that organisation is responsible for:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Confirming its regulatory status.<\/li>\r\n<li>Assessing your circumstances.<\/li>\r\n<li>Providing any regulated advice.<\/li>\r\n<li>Explaining its fees and charges.<\/li>\r\n<li>Explaining product risks and conditions.<\/li>\r\n<li>Assessing suitability.<\/li>\r\n<li>Deciding whether an application will be accepted.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>An introduction by ADVAITH HOMES does not guarantee approval, eligibility, suitability or the availability of a particular product or rate.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Limitation of our liability<\/h2>\r\n\r\n\r\n\r\n<p>Nothing in these terms excludes or limits our liability for:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Death or personal injury caused by our negligence.<\/li>\r\n<li>Fraud or fraudulent misrepresentation.<\/li>\r\n<li>Any other liability that cannot be excluded or limited under applicable law.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>Nothing in these terms affects your statutory rights as a consumer.<\/p>\r\n\r\n\r\n\r\n<p>To the extent permitted by law, we exclude conditions, warranties, representations and other terms that might otherwise apply to our website or its content, whether express or implied.<\/p>\r\n\r\n\r\n\r\n<p>We will not be responsible for loss or damage arising from:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Use of, or inability to use, our website.<\/li>\r\n<li>Use of or reliance on general content displayed on our website.<\/li>\r\n<li>Reliance on an indicative calculator or online-tool result.<\/li>\r\n<li>Inaccurate information entered into a calculator.<\/li>\r\n<li>Information supplied by an independent third party.<\/li>\r\n<li>Inaccurate or incomplete information supplied by you.<\/li>\r\n<li>Changes in property prices, interest rates, taxation, laws, regulations or market conditions.<\/li>\r\n<li>The actions or omissions of an independent professional or service provider.<\/li>\r\n<li>A mortgage, finance or insurance application being refused.<\/li>\r\n<li>A property transaction being delayed or failing to complete.<\/li>\r\n<li>An external website or service.<\/li>\r\n<li>Temporary interruption of website, hosting or internet services.<\/li>\r\n<li>Circumstances outside our reasonable control.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>These exclusions apply only where they are fair, reasonable and legally permitted.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Business users<\/h3>\r\n\r\n\r\n\r\n<p>If you use our website for business or professional purposes, we will not, to the extent permitted by law, be responsible for:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Loss of profits, sales, business or revenue.<\/li>\r\n<li>Business interruption.<\/li>\r\n<li>Loss of anticipated savings.<\/li>\r\n<li>Loss of business opportunity.<\/li>\r\n<li>Loss of contracts.<\/li>\r\n<li>Loss of goodwill or reputation.<\/li>\r\n<li>Indirect or consequential loss or damage.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Consumer users<\/h3>\r\n\r\n\r\n\r\n<p>Our general website is provided mainly for personal and domestic use.<\/p>\r\n\r\n\r\n\r\n<p>If you use our website for commercial or business purposes, we will not be responsible for:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Loss of profit.<\/li>\r\n<li>Loss of business.<\/li>\r\n<li>Business interruption.<\/li>\r\n<li>Loss of business opportunity.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>We will not be responsible for loss or damage caused by a virus, denial-of-service attack, distributed denial-of-service attack or other technologically harmful material that may affect your equipment, programs, data or other material as a result of using our website, downloading content from it or accessing a website linked from it, except where responsibility cannot legally be excluded.<\/p>\r\n\r\n\r\n\r\n<p>We accept no responsibility for the content or operation of independent websites linked from our website.<\/p>\r\n\r\n\r\n\r\n<p>A link must not be interpreted as an endorsement of the linked website or its products and services.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Viruses and website security<\/h2>\r\n\r\n\r\n\r\n<p>We do not guarantee that our website will always be secure or free from bugs, viruses or other technologically harmful material.<\/p>\r\n\r\n\r\n\r\n<p>You are responsible for configuring your device, browser, software and information-technology systems so that you can access our website safely.<\/p>\r\n\r\n\r\n\r\n<p>You should use suitable virus-protection, firewall and security software.<\/p>\r\n\r\n\r\n\r\n<p>You must not misuse our website by knowingly introducing:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Viruses.<\/li>\r\n<li>Trojans.<\/li>\r\n<li>Worms.<\/li>\r\n<li>Logic bombs.<\/li>\r\n<li>Ransomware.<\/li>\r\n<li>Spyware.<\/li>\r\n<li>Malicious scripts.<\/li>\r\n<li>Other material that is malicious or technologically harmful.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>You must not attempt to gain unauthorised access to:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Our website.<\/li>\r\n<li>An administrative area.<\/li>\r\n<li>The server on which our website is stored.<\/li>\r\n<li>A computer or database connected to our website.<\/li>\r\n<li>Information that is not intended to be publicly available.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>You must not attack our website through a denial-of-service attack, distributed denial-of-service attack or similar action.<\/p>\r\n\r\n\r\n\r\n<p>Suspected criminal activity may be reported to the relevant law-enforcement authorities.<\/p>\r\n\r\n\r\n\r\n<p>We may cooperate with a lawful investigation and provide information where we are legally required or permitted to do so.<\/p>\r\n\r\n\r\n\r\n<p>If you seriously breach this section, your right to use our website may end immediately.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Linking to our website<\/h2>\r\n\r\n\r\n\r\n<p>You may link to our home page, provided that you do so in a way that is fair and lawful and does not damage our reputation or take unfair advantage of it.<\/p>\r\n\r\n\r\n\r\n<p>You must not establish a link in a way that suggests an association, partnership, approval or endorsement where none exists.<\/p>\r\n\r\n\r\n\r\n<p>You must not establish a link from a website that you do not own or control.<\/p>\r\n\r\n\r\n\r\n<p>Our website must not be framed within another website.<\/p>\r\n\r\n\r\n\r\n<p>You must not reproduce a substantial part of our website through a feed, automated system or similar technology.<\/p>\r\n\r\n\r\n\r\n<p>You must not use our logo or branding without prior written permission.<\/p>\r\n\r\n\r\n\r\n<p>We reserve the right to withdraw linking permission where reasonably necessary.<\/p>\r\n\r\n\r\n\r\n<p>If you wish to reproduce, republish or commercially use any website content beyond the permissions set out above, please contact <a href=\"mailto:contact@advaithhomes.co.uk\">contact@advaithhomes.co.uk<\/a>.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Third-party links and resources on our website<\/h2>\r\n\r\n\r\n\r\n<p>Our website may contain links to other websites, information and resources provided by independent third parties.<\/p>\r\n\r\n\r\n\r\n<p>These links are provided for information and convenience only.<\/p>\r\n\r\n\r\n\r\n<p>Third-party links may include links to:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Government services.<\/li>\r\n<li>Local authorities.<\/li>\r\n<li>Property portals.<\/li>\r\n<li>Professional organisations.<\/li>\r\n<li>Estate agents.<\/li>\r\n<li>Mortgage advisers.<\/li>\r\n<li>Financial providers.<\/li>\r\n<li>Solicitors.<\/li>\r\n<li>Conveyancers.<\/li>\r\n<li>Surveyors.<\/li>\r\n<li>Valuers.<\/li>\r\n<li>Insurance providers.<\/li>\r\n<li>Removal businesses.<\/li>\r\n<li>Property contractors.<\/li>\r\n<li>Mapping services.<\/li>\r\n<li>Other property-related organisations.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>We have no control over the content, security, availability, policies or operation of independent third-party websites.<\/p>\r\n\r\n\r\n\r\n<p>Unless expressly stated otherwise, a link does not mean that we endorse or guarantee:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>The third-party organisation.<\/li>\r\n<li>The accuracy of its information.<\/li>\r\n<li>The quality of its services.<\/li>\r\n<li>The availability of a product.<\/li>\r\n<li>The suitability of its services.<\/li>\r\n<li>Any outcome resulting from its services.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>You should review the third party&#8217;s own terms, Privacy Policy and Cookie Policy before using its website or services.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Referrals, quotation forms and third-party professionals<\/h2>\r\n\r\n\r\n\r\n<p>Our website may allow you to request an introduction, consultation or quotation from an independent third-party professional or service provider.<\/p>\r\n\r\n\r\n\r\n<p>These providers may include:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Mortgage advisers or brokers.<\/li>\r\n<li>Finance providers.<\/li>\r\n<li>Solicitors.<\/li>\r\n<li>Conveyancers.<\/li>\r\n<li>Surveyors.<\/li>\r\n<li>Valuers.<\/li>\r\n<li>Insurers.<\/li>\r\n<li>Estate agents.<\/li>\r\n<li>Removal companies.<\/li>\r\n<li>Storage businesses.<\/li>\r\n<li>Tradespeople.<\/li>\r\n<li>Renovation providers.<\/li>\r\n<li>Other property-related professionals.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>Where clearly explained on the relevant form, submitting an enquiry means that you authorise us to pass the relevant details to the selected provider so that it may:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Consider your enquiry.<\/li>\r\n<li>Contact you.<\/li>\r\n<li>Request further information.<\/li>\r\n<li>Explain its services.<\/li>\r\n<li>Provide a quotation.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>Details of how personal information is processed and shared are provided in our Privacy Policy and, where appropriate, on the relevant enquiry form.<\/p>\r\n\r\n\r\n\r\n<p>Submitting an enquiry does not require you to appoint the provider.<\/p>\r\n\r\n\r\n\r\n<p>Unless expressly stated otherwise, third-party providers are independent businesses.<\/p>\r\n\r\n\r\n\r\n<p>They are responsible for their own:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Services.<\/li>\r\n<li>Advice.<\/li>\r\n<li>Recommendations.<\/li>\r\n<li>Quotations.<\/li>\r\n<li>Fees.<\/li>\r\n<li>Regulatory obligations.<\/li>\r\n<li>Contractual terms.<\/li>\r\n<li>Acts.<\/li>\r\n<li>Omissions.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>An introduction by ADVAITH HOMES does not guarantee:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>The provider&#8217;s suitability.<\/li>\r\n<li>The quality of its services.<\/li>\r\n<li>The accuracy of its advice.<\/li>\r\n<li>Its availability.<\/li>\r\n<li>A particular price.<\/li>\r\n<li>That it will accept your instructions.<\/li>\r\n<li>Any particular outcome.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>You should personally review the provider and consider its:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Qualifications.<\/li>\r\n<li>Experience.<\/li>\r\n<li>Regulatory status.<\/li>\r\n<li>Professional memberships.<\/li>\r\n<li>Insurance.<\/li>\r\n<li>Fees.<\/li>\r\n<li>Terms of business.<\/li>\r\n<li>Complaints procedure.<\/li>\r\n<li>Suitability for your circumstances.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>Any payment due for services supplied by an independent provider is your responsibility and will normally be governed by your agreement with that provider.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Referral fees and commissions<\/h2>\r\n\r\n\r\n\r\n<p>Referrals and professional introductions are a source of income for ADVAITH HOMES.<\/p>\r\n\r\n\r\n\r\n<p>Some links, enquiries or introductions may result in us receiving:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>A referral fee.<\/li>\r\n<li>An introduction fee.<\/li>\r\n<li>A commission.<\/li>\r\n<li>A marketing payment.<\/li>\r\n<li>Another commercial benefit.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>Where relevant, we will provide an appropriate disclosure regarding the referral arrangement.<\/p>\r\n\r\n\r\n\r\n<p>The disclosure may be provided:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>On the relevant website page.<\/li>\r\n<li>Within an enquiry or quotation form.<\/li>\r\n<li>Before an introduction is made.<\/li>\r\n<li>Within a separate referral disclosure.<\/li>\r\n<li>In an applicable service agreement.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>A referral payment does not make ADVAITH HOMES responsible for the independent provider&#8217;s advice, services, charges, acts or omissions.<\/p>\r\n\r\n\r\n\r\n<p>Unless otherwise agreed under a separate contract, you are not required to use a provider introduced by us.<\/p>\r\n\r\n\r\n\r\n<p>You remain responsible for deciding whether the provider and its services meet your needs.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Complaints procedure<\/h2>\r\n\r\n\r\n\r\n<p>We want the opportunity to understand, investigate and seek to resolve any concern you may have.<\/p>\r\n\r\n\r\n\r\n<p>If you are dissatisfied with:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Our website.<\/li>\r\n<li>Content provided directly by ADVAITH HOMES.<\/li>\r\n<li>A calculator or online tool.<\/li>\r\n<li>An introduction made by us.<\/li>\r\n<li>Our communications.<\/li>\r\n<li>The way we have handled your personal information.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>Please contact us first at <a href=\"mailto:contact@advaithhomes.co.uk\">contact@advaithhomes.co.uk<\/a>.<\/p>\r\n\r\n\r\n\r\n<p>Please include, where possible:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Your full name.<\/li>\r\n<li>Your contact details.<\/li>\r\n<li>A description of your complaint.<\/li>\r\n<li>Relevant dates.<\/li>\r\n<li>Copies of relevant correspondence or documents.<\/li>\r\n<li>The outcome you are seeking.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>We will review your complaint and may contact you if further information is required.<\/p>\r\n\r\n\r\n\r\n<p>We will aim to investigate and respond fairly and without unnecessary delay.<\/p>\r\n\r\n\r\n\r\n<p>Where your complaint relates to an independent professional&#8217;s advice, service, fees or conduct, you should normally submit the complaint directly through that provider&#8217;s own complaints procedure.<\/p>\r\n\r\n\r\n\r\n<p>The independent provider is responsible for investigating complaints about its own services.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Data-protection complaints<\/h3>\r\n\r\n\r\n\r\n<p>If your complaint concerns the collection, use, storage, sharing or protection of your personal information, please contact us first at <a href=\"mailto:contact@advaithhomes.co.uk\">contact@advaithhomes.co.uk<\/a>.<\/p>\r\n\r\n\r\n\r\n<p>This gives us an opportunity to investigate and seek to resolve your concern.<\/p>\r\n\r\n\r\n\r\n<p>If you remain dissatisfied after receiving our response, you may have the right to complain to the Information Commissioner&#8217;s Office.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Other complaints<\/h3>\r\n\r\n\r\n\r\n<p>Depending on the nature of your complaint, you may also have the right to contact an appropriate:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Court.<\/li>\r\n<li>Regulator.<\/li>\r\n<li>Trading Standards service.<\/li>\r\n<li>Professional body.<\/li>\r\n<li>Ombudsman.<\/li>\r\n<li>Consumer-protection authority.<\/li>\r\n<li>Alternative dispute-resolution provider.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>We ask that you contact ADVAITH HOMES first wherever reasonably possible so that we have an opportunity to investigate the matter.<\/p>\r\n\r\n\r\n\r\n<p>Nothing in this section removes or restricts any legal right you may have to contact a regulator, enforcement authority, ombudsman or court.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Applicable law<\/h2>\r\n\r\n\r\n\r\n<p>If you are a consumer, these Website Terms and Conditions, their subject matter and their formation are governed by the law of England and Wales.<\/p>\r\n\r\n\r\n\r\n<p>You and we agree that the courts of England and Wales will have non-exclusive jurisdiction.<\/p>\r\n\r\n\r\n\r\n<p>If you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland.<\/p>\r\n\r\n\r\n\r\n<p>If you are a resident of Scotland, you may also bring proceedings in Scotland.<\/p>\r\n\r\n\r\n\r\n<p>If you use our website for business or professional purposes, these Website Terms and Conditions, their subject matter, formation and any non-contractual disputes or claims are governed by the law of England and Wales.<\/p>\r\n\r\n\r\n\r\n<p>Business users and ADVAITH HOMES agree to the exclusive jurisdiction of the courts of England and Wales.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Contact us<\/h2>\r\n\r\n\r\n\r\n<p>To contact us regarding these Website Terms and Conditions, please use the following details:<\/p>\r\n\r\n\r\n\r\n<p><strong>ADVAITH HOMES<\/strong><br>Operated by <strong>PROTOMATE LTD<\/strong><\/p>\r\n\r\n\r\n\r\n<p>71-75 Shelton Street<br>Covent Garden<br>London<br>United Kingdom<br>WC2H 9JQ<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><strong>Email:<\/strong> <a href=\"mailto:contact@advaithhomes.co.uk\">contact@advaithhomes.co.uk<\/a><\/li>\r\n<li><strong>Telephone:<\/strong> <a href=\"tel:+447747223762\">+44 (0)7747 223 762<\/a><\/li>\r\n<li><strong>Website:<\/strong> <a href=\"https:\/\/www.advaithhomes.co.uk\/\">www.advaithhomes.co.uk<\/a><\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>Thank you for visiting ADVAITH HOMES.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>The terms governing access to ADVAITH HOMES content, calculators, accounts, enquiries and property services.<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-233","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/advaithhomes.co.uk\/api\/wp\/v2\/pages\/233","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/advaithhomes.co.uk\/api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/advaithhomes.co.uk\/api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/advaithhomes.co.uk\/api\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/advaithhomes.co.uk\/api\/wp\/v2\/comments?post=233"}],"version-history":[{"count":4,"href":"https:\/\/advaithhomes.co.uk\/api\/wp\/v2\/pages\/233\/revisions"}],"predecessor-version":[{"id":547,"href":"https:\/\/advaithhomes.co.uk\/api\/wp\/v2\/pages\/233\/revisions\/547"}],"wp:attachment":[{"href":"https:\/\/advaithhomes.co.uk\/api\/wp\/v2\/media?parent=233"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}